An exciting opportunity has arisen at Oaklands for a passionate and professional Curriculum Administrator to provide a comprehensive administrative service to support the College’s students and staff to deliver a first-rate customer service, focusing on student success. Work cohesively with other department staff to ensure that students can always access support. Be a central resource for students and staff to access administrative support and services.

Your Day to Day Impact
Be an active member of the administration team providing an excellent service to students and Curriculum teams:

Students:

• Provide administrative support for students across campuses when required.

• Providing an additional resource when required for enrolment activities both scheduled and unscheduled.

• Contribute to student success by taking and recording coursework, monitoring and recording submissions if required.

• Signpost Oak Extra, LRC and Safeguarding to students and ensure students can access relevant information and services.

To support Curriculum by:

• Managing and supporting where required communication with students and parents.

• Helping drive attendance at the College by making phone calls to students and parents/guardians.

• Supporting the administration of the student behaviour procedure and related activities

• Preparing reports to inform student progress.

• Preparing reports to inform audit and compliance requirements.

• Assisting with the organisation of interviews and initial assessments for applicants liaising with Faculty and the Customer Contact Centre.

• Assisting with the ordering and processing of orders ensuring compliance with College financial regulations and purchasing procedures.

• Supporting the UCAS procedure by tracking final progress and liaise between UCAS and Curriculum to ensure success.

General duties:

• Support events and activities such as open days / evenings, careers conventions, promotional activities and taster weeks to support the provision of information and advice.

• As required, provide cover for campus reception, to ensure the provision of an efficient and helpful response to students, staff and visitors.

• Provide efficient and prompt administrative service to ensure the smooth and efficient running of the office, e.g. word-processing, filing, photocopying, data input, reports, statistics, agendas and minutes.

Be aware of and follow College policies and procedures, with particular attention to health and safety, safeguarding, risk management, equality and diversity, quality and our values and behaviours. You will be required to attend training as necessary and update own CPD record.

Is This You?

• Excellent customer service skills and a genuine interest in working with and helping customers

• A confident telephone manner, coupled with the ability to be patient and calm

• Good communication and listening skills together with the ability to liaise with Curriculum and service departments across the College

• Effective written and verbal communication skills

• Ability to work as part of a team and on own initiative

• Positive, enthusiastic and can-do attitude

• Be able to handle complaints and difficult situations

• An awareness of cultural diversity

Essential Criteria:

• Experience of working in administration and customer focused environment

• Experience of working with a range of software packages – Word, Excel, Outlook

• Experience of inputting data and maintaining clear and accurate records

• Strong keyboard skills and computer literacy along with a good attention to detail and data input accuracy

• Ability to mail merge and create labels plus archive files

• Ability to work flexibly to meet the needs of the College
  

Why Work With Us?

We want you to love coming to work—feeling healthy, happy, and valued. That’s why we’ve developed a benefits package with you in mind.

Here’s what you can look forward to:

• Local Government Pension Scheme with excellent employer contributions.

• Ongoing CPD and free access to Adult Community Learning courses.

• Free onsite permit parking.

• Access to onsite gym and wellness treatments at discounted rates.

• Cycle to Work Scheme and discounted travel through UNO Bus Scheme.

• Eye care vouchers and employee assistance programme.

• Mental health and wellbeing support, including peer supporters.

• Staff development days and annual awards celebrating your achievements.

Oaklands College is proud to be a Disability Confident Employer and we actively welcome applicants from all backgrounds. We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect all staff and stakeholders to share this commitment.

We review applications on a rolling basis and may close this advert early if we receive high interest. Don’t miss your opportunity to join a college that’s shaping futures and transforming lives.

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