Business Administration Apprentice – Management Information Systems (MIS)

Kickstart your career in data, administration and education support.

An exciting opportunity has arisen at Oaklands College for a motivated and detail-oriented Business Administration Apprentice to join our Management Information Systems (MIS) team. This is an excellent opportunity to gain valuable workplace experience while working towards a recognised apprenticeship qualification.

Working within a busy Further Education environment, you will play an important role in supporting the accuracy and integrity of learner information and administrative processes across the College. You will gain hands-on experience with data management, funding and compliance processes, and develop the knowledge, skills and behaviours required for a successful career in business administration.

Your Day-to-Day Impact

As a Business Administration Apprentice, you will become an integral member of the MIS team, supporting a range of administrative and data-related activities that help ensure the smooth operation of the College.

MIS and Data Administration

You will:

• Support the accurate entry, maintenance and updating of learner information on College systems.

• Assist in checking learner records for completeness and accuracy.

• Carry out routine data quality checks and report discrepancies to appropriate colleagues.

• Support the processing of enrolment, curriculum and learner documentation.

• Maintain organised electronic records and filing systems.

• Assist with spreadsheet work, including data entry, validation and reconciliation using Microsoft Excel.

• Support administrative activities associated with statutory returns and funding data submissions.

• Develop an understanding of the Individualised Learner Record (ILR) and its importance within Further Education funding and compliance.

Administrative Support

You will:

• Provide general administrative support to the MIS team.

• Monitor shared mailboxes and assist with responding to routine enquiries.

• Prepare documents, spreadsheets, reports and other business information.

• Maintain accurate electronic filing and record-keeping systems.

• Assist with scanning, checking and organising documentation.

• Support meetings through preparation of materials, note-taking and action tracking where required.

Customer Service and Communication

You will:

• Respond professionally and courteously to enquiries from staff and stakeholders.

• Liaise with curriculum, admissions, apprenticeships and learner support teams.

• Communicate effectively via email, telephone, Microsoft Teams and face-to-face interactions.

• Build positive working relationships across the organisation.

• Escalate complex or sensitive queries to appropriate members of the MIS team.

Data Protection and Compliance

You will:

• Handle confidential and personal information securely and professionally.

• Follow College policies relating to information security, confidentiality and data protection.

• Develop an understanding of UK GDPR and its application within education settings.

• Follow established MIS procedures and maintain accurate records and evidence.

• Support the team with internal checks, audits and compliance activities where appropriate.

Apprenticeship Development

As part of your apprenticeship programme, you will:

• Complete all required learning and development activities.

• Attend apprenticeship training sessions, reviews and assessments.

• Maintain evidence of learning and professional development.

• Apply new knowledge and skills to your day-to-day work.

• Develop confidence using MIS systems, Microsoft 365 applications and business administration processes.

• Take on increasing responsibility as your experience and competence develop.

• Work towards successful completion of the apprenticeship standard and end-point assessment.

Is This You?

Skills and Attributes

We are looking for someone who has:

• Good written and verbal communication skills.

• Strong attention to detail and an interest in working accurately with information and data.

• Basic knowledge of Microsoft Office and Microsoft 365 applications, particularly Excel, Word and Outlook.

• Good organisational skills and the ability to manage competing priorities.

• The ability to follow procedures and instructions accurately.

• A willingness to learn new systems, processes and ways of working.

• The ability to work effectively as part of a team.

• A professional and responsible approach to handling confidential information.

Essential Criteria

• GCSE English and Maths at the appropriate level, or willingness to work towards the required standard as part of the apprenticeship.

• Eligibility to undertake the relevant apprenticeship programme.

Desirable Criteria

• Previous administration experience within a Further Education environment.

Your Future Starts at Oaklands

At Oaklands College, we are committed to supporting your development, wellbeing and career progression. As an apprentice, you will join a supportive environment where learning and personal growth are actively encouraged.

Benefits Include:

• Free access to our on-site gym at the St Albans campus (time restrictions may apply)

• Financial wellbeing support and staff discounts

• Cycle to Work Scheme

• Generous holiday allowance

• Ongoing training and professional development opportunities

• Staff Development Days and Awards

• Mental Health and Wellbeing Support

• Employee Assistance Programme

• Mental Health Peer Supporters

• Eye Care Voucher Scheme

Apply today and begin your career journey with Oaklands College, gaining valuable experience while developing the skills needed for a successful future in business administration and data management.